Beirne & Wise is committed to protecting and respecting your privacy.
Beirne & Wise Privacy Policy
Beirne & Wise is committed to protecting and respecting your privacy. This Privacy Policy (the “Policy”) together with any disclaimers sets out the basis on which any personal data we collect from you or that you provide to us, or that is provided to us relating to you (“Data”) by any means will be processed.
Please read the following carefully to understand our use of personal data. Please note that the Policy relates only to living individuals in relation to personal data relating directly to themselves, and not to persons in any other capacity.
Information we may collect from you
We collect personal data from you which you volunteer when you provide such personal data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.
We collect and process Data. Including but not limited to the following in the course of providing services to you:
your full name; your address; your various email addresses; your various phone numbers including mobile phone numbers, and all other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role as providing our services to you. Where Beirne & Wise services are engaged for sales and lettings, Beirne & Wise are required legally to obtain additional information.
We may also process other data, which is not personal data.
When you access our website, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.
Security and where we store your personal data
In line with the GDPR we are committed to protecting the privacy of your personal data. We use a variety of Technical and organisational measures (TOMS) and security technologies and procedures to help protect your personal data from unauthorised access and use.
We store your data in secured filing systems on our premises, within our company management software and our accounting systems
We share your data where applicable only with relevant third parties, in a secure manner and only with your consent, to comply with legal requirements.
Cloud Based Services
The transmission of information via the internet is not completely secure and may involve the transfer of data to countries outside of the European Economic Area (EEA). This occurs typically through use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered to us through the Cloud. We do not however authorise any third party to use your personal data for their own purposes. Non EEA countries may not provide an adequate level of protection in relation to processing your personal data. By submitting your data, you agree to this transfer, storing and processing.
Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.
Uses made of your personal data
We may use your data to send you information relating to our services, events and products which may be of interest to you. If you do not want us to use your data in this way, please notify us to that effect. Also to carry out our obligations arising from any contracts entered into between you and us.
We keep your Data for varying periods according to our Data Retention Schedule and in line with relevant legislation and recommendations.
Why do we have this information and What do we use it for?
Improving our products and services: we will use your personal Information to understand your requirement and to personalise the properties and services we offer you. We process your personal Information in this ay as it is necessary for the purposes of our legitimate interests in providing better products and services for you.
Processing your transaction: We use relevant personal Information described above (including your name, address and financial details) to enable us to complete a transaction with you when you are using any of our services. This information may require to be passed on to third parties. including but not limited to solicitors, surveyors, financial advisors etc.
Preventing fraud: We will also use your personal information to assess your creditworthiness on the case of buying or renting a property) and to prevent fraud. For this purpose, we may need to share your personal information with our referencing providers and/or solicitors. This is necessary for the purposes of our legitimate interests In ensuring we are not the victim of fraud and to protect our legal rights.
To provide customer support: If you contact our team (or vice versa), we will use personal information such as your email address, phone number and residential address as well as your contact history to process your request and provide you with the best service possible. We will process your personal information in this way if it is necessary for the performance of a contract or if it is required for us to comply with any legal obligations. If it is not necessary to process our personal data for either of these reasons, we will process it as it is necessary for the purposes of our legitimate interest in ensuring we can provide the best service possible.
Marketing: When you register your details with us for any or our services, or enter in to a transaction with us, provide feedback on our service online or use our Website; we will use your personal information to send you relevant an proportionate marketing communications about our properties, services and third-party providers.
You have the right to ask not to process your personal data for marketing purposes. to alter your preferences for the type of marketing content you receive (such as properties for sale, Information about related services etc) or to alter the methods via which you receive marking correspondence from us (i.e. via email, text, post or phone call). You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us.
Who do we share it with?
We treat your personal information with care and confidentiality and do no share · with third parties o her than as set out below:
With Service providers.
Where required we may share limited personal information you provide When you register with us or enter in to a transaction with us. as necessary and only for the purposes and on the lawful grounds described above with various third parties ho process your personal information on our behalf (Data Processors), such as;
Lettings
Including but not limited to tenant referencing agencies, other estate agents or landlords, contractors and property maintenance services. gas and electrical contractors, utility companies and Insurance providers.
Sales
Including but not limited to Solicitors, Surveyors, Financial/Mortgage advisors. other estate agents in a chain, Developers where a purchase is agreed, contractors and property maintenance services.
Software and system providers including but not limited to:
BriefYourMarket.
Website Hosts and analytics platform providers including but not limited to:
BriefYourMarket, Google Analytics.
We require that these service providers and other third parties adhere to strict rules When processing your personal information, including to only use your personal information in accordance with our specific instructions ( such as for the purposes of completing referencing or contacting you to arrange access to carry out necessary repairs) and the applicable laws.
Disclosure of your information
We may disclose your Data to third parties who provide a service to us or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers.Some jurisdictions may not have adequate safeguards for the protection of personal data, and where this is the case we comply with Chapter 5 of the General Data Protection Regulation (“GDPR”) to provide an alternative method of safeguarding your personal data.
Links to other sites
Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any data to those websites.
Protection of the privacy of personal information
In order to protect the privacy of personal information, Beirne & Wisetakes all due care to protect personal information it holds from any loss, unauthorised access, modification, use, disclosure and disposal
• has in place a Data Protection Breach Policy which will be used to investigate fully any potential data protection breaches
• has in place appropriate staff training to ensure that all staff involved in processes which handle personal information are aware of their responsibilities in relation to the safeguarding and handling of personal information
• only uses personal data for the purposes for which it was collected.
• is subject to the Data Protection Acts 1988 and 2003
• is subject to the Freedom of Information Act 2014
Your rights
As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below: -
1. The right to access data relating to you (‘access right’).
2. the right to rectify/correct data relating to you (‘right to rectification’)
3. The right to object to processing of data relating to you (‘right to object’).
4. The right to restrict the processing of data relating to you (‘right to restriction’).
5. The right to erase/delete data relating to you (i.e. the “right to erasure”).
6. The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).
The controller for the purposes of GDPR is Jacqui Tallon, email: info@beirnewise.ie
Changes to this policy
We reserve the right to change this Policy from time to time in our sole discretion. If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this Policy as modified.
Contact Us
Questions, comments, requests and complaints regarding this Policy and the information we hold are welcome and should be addressed to us at info@beirnewise.ie
All requests will be dealt with promptly and efficiently.
November 2019